soundcoreCredits Benefits

Frequently Asked Questions (FAQ)

Membership

1. What is the soundcoreCredits Rewards Program?

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2. Who is eligible to join the soundcoreCredits Rewards Program?

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3. How can I enroll in the soundcoreCredits Rewards Program?

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4. Is there a fee to join the soundcoreCredits Rewards Program?

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5. Do my rewards, benefits, and soundcoreCredits have any cash value?

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6. Can I merge two different soundcore accounts?

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7. Where can I find my redeemable soundcoreCredits?

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8. Who qualifies for priority shipping?

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Earning soundcoreCredits

1. Where can I earn soundcoreCredits?

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2. When will I receive my soundcoreCredits?

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3. What should I do if I believe my soundcoreCredits were not properly credited to my account?

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4. Do soundcoreCredits have an expiration date?

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5. Can I earn soundcoreCredits for previous transactions made before the launch of the soundcoreCredits Rewards Program?

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6. How can I earn soundcoreCredits?

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7. Can shipping or tax fees earn soundcoreCredits?

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8. Can I earn soundcoreCredits on discounted or gift card purchases?

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9. What happens to my soundcoreCredits if I return a product or cancel an order?

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Redeeming soundcoreCredits

1. How can I redeem my soundcoreCredits for products?

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2. How can I track my redeemed products?

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3. Do I need to pay for shipping on redeemed products?

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4. Can I cancel, return, or exchange redeemed products?

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5. Can redeemed products be shipped with products I purchased from soundcore?

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6. Can I choose the shipping date for redeemed products?

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7. What should I do if I have a question that isn't answered here?

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8. Who can I contact if I have questions about my soundcore Gift Card?

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